PRIVACY POLICY
The Evo Project LTD
Last Updated: 26 March 2026
INTRODUCTION
The Evo Project LTD ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.theevoproject.com (the "Website"), purchase products or services from us, or interact with us in any way.
We are the data controller of your personal data. This policy is written in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).
Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
WHO WE ARE
Company Name: The Evo Project LTD
Registered Address: New Street, Oswestry, SY11 1PY
Website: www.theevoproject.com
Contact Email: admin@theevoproject.com
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at admin@theevoproject.com.
INFORMATION WE COLLECT
We may collect the following categories of personal data from you:
3.1 Information You Provide Directly
Name and contact details (including email address, phone number, and postal address)
Account registration information
Payment and billing information (including credit/debit card details, processed securely via third-party payment providers)
Health and medical information you voluntarily provide in connection with our products or services
Communications you send to us (e.g. enquiries, support requests)
Marketing preferences
3.2 Information We Collect Automatically
IP address and browser type
Device information and operating system
Pages visited, time spent on pages, and links clicked
Referring URLs and exit pages
Cookies and similar tracking technologies (see Section 10 for more detail)
3.3 Information from Third Parties
Payment processors (e.g. Stripe, PayPal) may share transaction confirmation data with us
Analytics providers such as Google Analytics
Advertising partners, where applicable
SPECIAL CATEGORY (SENSITIVE) DATA
Some information we collect may constitute 'special category data' under the UK GDPR. This includes health-related or medical information. We will only process such data where:
You have given us explicit consent to do so;
Processing is necessary for the performance of a contract with you;
It is necessary to protect your vital interests or those of another person;
It is necessary for the establishment, exercise, or defence of legal claims; or
We are otherwise permitted or required to do so by law.
We take extra care to protect this sensitive data and apply appropriate safeguards in line with UK GDPR requirements.
LEGAL BASIS FOR PROCESSING
Under UK GDPR, we must have a lawful basis for processing your personal data. The legal bases we rely upon are:
Contract: Processing necessary to fulfil a contract with you or to take steps at your request before entering into a contract (e.g. processing your order or payment).
Legal Obligation: Where processing is necessary to comply with a legal obligation (e.g. keeping financial records).
Legitimate Interests: Where processing is necessary for our legitimate business interests, provided those interests are not overridden by your rights (e.g. improving our Website and services, fraud prevention).
Consent: Where you have given us clear, informed consent to process your data for a specific purpose (e.g. sending marketing emails, processing health-related data). You may withdraw consent at any time.
Vital Interests: In limited circumstances, to protect your vital interests or those of another individual.
HOW WE USE YOUR INFORMATION
We use the personal data we collect for the following purposes:
To process and fulfil your orders and payments
To create and manage your account on our Website
To communicate with you about your orders, enquiries, or requests
To send you marketing emails and promotional communications where you have consented or where we have a legitimate interest to do so
To personalise your experience on our Website
To display advertisements to you, including targeted advertising (where applicable)
To analyse Website usage and improve our services using tools including Google Analytics
To comply with legal and regulatory obligations
To detect, prevent, and address fraud, security breaches, and technical issues
To enforce our Terms and Conditions
EMAIL MARKETING
Where you have provided your email address to us and have consented to receive marketing communications, we may send you newsletters, promotional offers, and updates about our products and services.
You may opt out of receiving marketing emails at any time by:
Clicking the 'Unsubscribe' link in any marketing email we send; or
Emailing us directly at admin@theevoproject.com.
Opting out of marketing communications will not affect your receipt of transactional emails related to orders you have placed.
We will only send marketing communications in compliance with PECR and UK GDPR requirements.
PAYMENT INFORMATION
We accept payments for products and services via our Website. Payment transactions are processed securely through third-party payment processors. We do not store your full payment card details on our systems.
Our payment processors are bound by their own privacy policies and are required to comply with applicable data protection and financial regulations. We recommend reviewing the privacy policies of any payment processor used on our Website.
We retain certain transaction records (such as amounts paid and dates) as required for legal and accounting purposes.
SHARING YOUR INFORMATION
We do not sell your personal data. We may share your data with the following categories of third parties, strictly as necessary:
Payment processors and financial institutions to process your transactions
IT service providers and hosting companies that support our Website and operations
Email marketing platforms used to send communications to you
Analytics providers, including Google Analytics, to help us understand Website usage
Advertising networks (where we display ads), including third-party ad platforms
Professional advisers including lawyers, accountants, and auditors where necessary
Law enforcement or regulatory authorities where required by law
All third parties are required to handle your data in accordance with applicable data protection laws and are only permitted to process your data for specified purposes and in accordance with our instructions.
COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies on our Website. Cookies are small files placed on your device to help us provide a better experience and understand how our Website is used.
10.1 Types of Cookies We Use
Essential Cookies: Necessary for the Website to function and cannot be disabled.
Analytics Cookies: We use Google Analytics to collect information about how visitors use our Website. Google Analytics uses cookies to collect data such as your IP address, browser type, and pages visited. This data is anonymised and aggregated. You can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
Marketing/Advertising Cookies: Where we display advertisements, cookies may be used to serve you relevant ads based on your browsing behaviour. You may opt out of personalised advertising via your browser settings or industry opt-out tools.
10.2 Managing Cookies
You can control and/or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Website. For more information about cookies and how to manage them, visit www.aboutcookies.org.
GOOGLE ANALYTICS
Our Website uses Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyse how users interact with our Website. The information generated by the cookie about your use of the Website (including your IP address) will be transmitted to and stored by Google on servers which may be located outside the UK.
Google will use this information on our behalf to evaluate your use of the Website, compile reports on Website activity, and provide other services relating to Website activity and internet usage. Google may transfer this information to third parties where required by law or where such third parties process the information on Google's behalf.
By using our Website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. You can opt out at any time via the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout.
ADVERTISING
We may in the future display advertisements on our Website, served by third-party advertising networks. These networks may use cookies and tracking technologies to collect information about your online activities over time and across different websites, in order to provide you with interest-based advertising.
You have the right to opt out of interest-based advertising. More information is available from the Digital Advertising Alliance (www.youronlinechoices.com) or by managing your cookie preferences via our Website's cookie settings.
DATA RETENTION
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process the data, and applicable legal requirements.
As a guide:
Customer account data: Retained for the duration of the account and for up to 7 years thereafter
Transaction and payment records: Retained for 7 years in line with financial regulations
Marketing preferences: Retained until you opt out or withdraw consent
Medical/health information: Retained only as long as necessary for the relevant service
YOUR RIGHTS UNDER UK GDPR
You have the following rights in relation to your personal data:
Right of Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request that we correct inaccurate or incomplete personal data.
Right to Erasure ('Right to be Forgotten'): You have the right to request that we delete your personal data where there is no legitimate reason for us to continue processing it.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal data where we are relying on legitimate interests or where we are processing your data for direct marketing purposes.
Rights Related to Automated Decision-Making: You have the right not to be subject to a decision based solely on automated processing where it produces a legal or similarly significant effect on you.
Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.
To exercise any of these rights, please contact us at admin@theevoproject.com. We will respond to your request within one month. You will not be required to pay a fee unless your request is clearly unfounded or excessive.
You also have the right to lodge a complaint with the UK's supervisory authority, the Information Commissioner's Office (ICO), at www.ico.org.uk or by calling 0303 123 1113.
INTERNATIONAL DATA TRANSFERS
Some of our third-party service providers (including Google) may be based outside the UK or the European Economic Area (EEA). Where we transfer your personal data outside the UK, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the relevant authorities, or that the transfer is to a country deemed to provide an adequate level of protection.
DATA SECURITY
We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised or unlawful processing, accidental loss, destruction, or damage. These measures include SSL/TLS encryption on our Website, secure payment processing, restricted staff access to personal data, and regular security reviews.
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
CHILDREN'S PRIVACY
Our Website is not directed to children under the age of 13. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately at admin@theevoproject.com and we will take steps to delete such information.
THIRD-PARTY LINKS
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies independently.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the 'Last Updated' date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we protect your data.
CONTACT US
If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us at:
The Evo Project LTD
New Street, Oswestry, SY11 1PY
Email: admin@theevoproject.com
Website: www.theevoproject.com
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TERMS AND CONDITIONS
The Evo Project LTD
Last Updated: 26 March 2026
INTRODUCTION & ACCEPTANCE
These Terms and Conditions ("Terms") govern your use of the website www.theevoproject.com (the "Website") and the purchase of any products or services offered by The Evo Project LTD ("we", "us", "our"), a company registered in England and Wales, with its registered address at New Street, Oswestry, SY11 1PY.
By accessing or using our Website, creating an account, or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our Website.
These Terms should be read alongside our Privacy Policy, which is incorporated by reference and forms part of the agreement between you and us.
ABOUT US
Company Name: The Evo Project LTD
Registered Address: New Street, Oswestry, SY11 1PY
Website: www.theevoproject.com
Contact Email: admin@theevoproject.com
USE OF THE WEBSITE
3.1 Eligibility
You must be at least 18 years of age to use our Website, create an account, or purchase products or services. By using the Website, you confirm that you meet this requirement.
3.2 Permitted Use
You agree to use our Website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
Use the Website in any way that violates any applicable local, national, or international law or regulation
Transmit any unsolicited or unauthorised advertising or promotional material
Attempt to gain unauthorised access to any part of our Website, systems, or networks
Engage in any conduct that restricts or inhibits anyone else's use or enjoyment of the Website
Upload or transmit viruses, malware, or other malicious code
Scrape, copy, or reproduce any content from the Website without our prior written consent
3.3 Account Registration
Where you register for an account on our Website, you are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account. You agree to notify us immediately if you suspect any unauthorised use of your account.
PRODUCTS & SERVICES
We offer products and services via our Website, details of which are set out on the relevant product or service pages. We reserve the right to modify, withdraw, or update the products and services offered at any time without notice.
All descriptions of products and services are provided in good faith, but we do not warrant that descriptions are accurate, complete, or error-free. If you receive a product or service that does not match its description, your remedies are set out in Section 9.
Where our products or services relate to health or wellness, any information provided on the Website is for general informational purposes only and does not constitute medical advice. You should always consult a qualified healthcare professional before making decisions about your health or treatment.
ORDERING & PAYMENT
5.1 Placing an Order
By placing an order on our Website, you are making an offer to purchase a product or service subject to these Terms. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion.
Once your order is confirmed, you will receive an email confirmation. This confirmation constitutes our acceptance of your order and forms the contract between you and us.
5.2 Pricing
All prices displayed on the Website are in Pounds Sterling (GBP) and are inclusive of VAT where applicable, unless otherwise stated. We reserve the right to change prices at any time. The price you pay is the price shown at the time you place your order.
5.3 Payment
Payment is required at the time of placing your order. We accept payment via the methods available on our checkout page. By providing payment details, you confirm that you are authorised to use the selected payment method.
Payment transactions are processed securely by third-party payment providers. We do not store your full payment card details. For more information, please see our Privacy Policy.
5.4 Failed or Fraudulent Payments
We reserve the right to cancel any order where payment has failed, is unauthorised, or where we have reasonable grounds to suspect fraud. We may report suspected fraudulent activity to the appropriate authorities.
DELIVERY & FULFILMENT
Where your order includes physical goods, we will deliver to the address you provide at checkout. Estimated delivery times will be shown at the time of ordering, but these are estimates only and we are not liable for delays beyond our reasonable control.
For digital products or services, access or delivery will be provided in accordance with the relevant product or service description.
Risk in physical goods passes to you upon delivery. Title passes upon receipt of cleared payment.
CANCELLATIONS & RETURNS
7.1 Your Right to Cancel (Consumers)
If you are a consumer, you have the right to cancel your order within 14 days of receiving your goods, or within 14 days of entering into a contract for services, without giving any reason (the 'Cooling-Off Period'), in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.
To exercise your right to cancel, you must notify us clearly within the Cooling-Off Period by emailing admin@theevoproject.com. You must return goods to us in their original condition within 14 days of your cancellation notice.
Exceptions to the right to cancel include perishable goods, digital downloads that have been accessed or downloaded, goods that are personalised or made to order, and health or hygiene products that have been unsealed.
7.2 Refunds
Upon a valid cancellation, we will refund your payment (excluding original delivery costs, where applicable) within 14 days of receiving the returned goods or your notification, whichever is later. Refunds will be made via the original payment method.
INTELLECTUAL PROPERTY
All content on the Website, including text, graphics, logos, images, audio, and software, is the property of The Evo Project LTD or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on our Website without our prior written permission.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Website for personal, non-commercial purposes only.
COMPLAINTS & DISPUTES
If you are dissatisfied with any product, service, or aspect of your experience with us, please contact us in the first instance at admin@theevoproject.com. We aim to resolve all complaints promptly and fairly.
Nothing in these Terms affects your statutory rights as a consumer under UK law, including rights under the Consumer Rights Act 2015.
If we are unable to resolve a dispute, you may be entitled to use an alternative dispute resolution (ADR) service. Further information is available from the Chartered Trading Standards Institute (www.tradingstandards.uk).
LIMITATION OF LIABILITY
To the fullest extent permitted by law:
We will not be liable for any indirect, incidental, consequential, or special losses arising out of or in connection with your use of our Website or the purchase of our products or services.
Our total liability to you in connection with any order or contract shall not exceed the total amount paid by you for the relevant products or services.
We do not exclude or limit our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.
This section does not affect your statutory rights as a consumer.
MEDICAL & HEALTH DISCLAIMER
Where our products or services relate in any way to health, wellness, fitness, or medical matters, the following applies:
Information provided on our Website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment.
You should always consult a qualified and registered healthcare professional before acting on any information provided on our Website or before beginning any new health programme.
We do not accept liability for any adverse effects arising from the use of our products or services without appropriate professional guidance.
Any health-related information you provide to us will be handled in accordance with our Privacy Policy and all applicable data protection legislation.
THIRD-PARTY LINKS & SERVICES
Our Website may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of those third parties and do not endorse them. Your use of any third-party website is at your own risk and subject to that website's own terms and conditions.
ADVERTISING
Our Website may in the future display advertisements from third-party advertising networks. We are not responsible for the content of third-party advertisements and do not endorse the products or services advertised. Any transactions you enter into with advertisers are solely between you and the relevant advertiser.
VARIATION OF TERMS
We reserve the right to amend these Terms at any time. Updated Terms will be posted on our Website with a revised 'Last Updated' date. Your continued use of the Website following any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.
TERMINATION
We reserve the right to suspend or terminate your access to the Website at any time, without notice, where we have reasonable grounds to do so, including but not limited to a breach of these Terms, suspicious or fraudulent activity, or for legal or regulatory reasons.
FORCE MAJEURE
We will not be liable for any failure or delay in performing our obligations where such failure or delay results from events beyond our reasonable control, including but not limited to acts of God, pandemics, war, terrorism, industrial action, failure of third-party systems, or changes in law.
GOVERNING LAW & JURISDICTION
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.
SEVERABILITY
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from the remaining provisions, which shall continue in full force and effect.
ENTIRE AGREEMENT
These Terms (together with our Privacy Policy and any other policies referenced herein) constitute the entire agreement between you and us in relation to your use of our Website and supersede any prior agreements or understandings.
CONTACT US
For any questions, concerns, or notices regarding these Terms, please contact us at:
The Evo Project LTD
New Street, Oswestry, SY11 1PY
Email: admin@theevoproject.com
Website: www.theevoproject.com